PRIVACY POLICY
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At Haute Chai, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring transparency about how we handle data. Please read the following policy to understand how we collect, use, and safeguard your information.
1. Information Collection
We collect personal information when you:
- Place an order on our website
- Subscribe to our newsletter or promotional updates
- Contact us for inquiries or support
The information we may collect includes, but is not limited to, your name, shipping address, email address, phone number, and payment details.
2. Use of Information
The personal data we collect is used for the following purposes:
- To process and fulfill your orders
- To send order confirmations, tracking information, and updates about your purchase
- To respond to your inquiries and provide customer support
- To send marketing and promotional materials (if you have opted in to receive them)
3. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Your payment details are processed through secure channels, and we do not store any sensitive payment information.
4. Sharing of Information
Haute Chai does not sell or trade your personal information. We may share your data with trusted third-party service providers (such as shipping carriers) solely for the purpose of completing your order or offering services requested by you. These third parties are required to maintain the confidentiality of your information.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and provide a more personalized shopping experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccuracies
- Withdraw consent for marketing communications at any time
7. International Users
If you are accessing our website from outside of India, please note that your information may be transferred to and stored in India. By using our website and submitting your information, you consent to this transfer and storage.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
For any questions regarding this Privacy Policy, or if you would like to request access or updates to your personal information, please contact us at sales@hautechai.com
By using our website, you consent to the terms of this Privacy Policy.